Privacy Policy

1. Introduction

This Privacy Policy outlines how Rizom-Lab, referred to as “we” or “the Company,” processes the personal information of its users. It covers interactions with our websites and the use of our UV mapping software RizomUV and services (collectively, “Services”).

2. Changes to This Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

3. Information We Collect

• Personal Identification Information: Name, email address, username, customer license category, and country.
• Financial Information: Payment and billing information, if transactions occur.

4. How We Use Your Information

• Service Provision: Registering accounts, processing payments, verifying identity, and providing requested services.
• Communication: Updates regarding services, promotional offers, and customer support communications.
• Legal Compliance: Addressing legal requirements and enforcing terms of service.

5. Sharing of Your Information

• Within Rizom-Lab: Shared internally to facilitate service provision.
• Service Providers: Third parties that perform services on our behalf, such as payment processing and system maintenance.
• Legal Obligations: Sharing with law enforcement or in response to legal requests as necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that deal.

6. Your Rights

• Access and Control: You can review, amend, or delete your personal information.
• Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Complaints: Right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.

7. Data Security

We employ security measures to protect your personal information from unauthorized access, alteration, or destruction. We regularly review our security policies and implement changes as necessary.

8. Data Retention

We retain personal information as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us via email at contact@rizom-lab.com.